The CARM is a self service tool that will facilitate accounting and revenue management processes with the CBSA as well as modernizing the importation process, including corrections and post entry adjustments, and other import tools.

The Canada Border Services Agency (CBSA) realized that its business systems were failing and required a complete overhaul. In response, it launched the CARM project to strengthen audit controls, increase risk management and ensure higher compliance among importers with import rules and regulations. The goal of this initiative goes beyond providing a self-serve portal for trade chain partners to submit their import forms, track their activities, and pay their customs duties; instead, it aims to tighten the Agency’s control over Importers of Record (IORs) by identifying areas of poor compliance and underpaid customs duties.

All COMMERCIAL importers to Canada, both Canadian and Non-Resident, are required to participate in the CARM initiative. Although there is no impact on the release process of imports, every Canadian importer will be required to register and access the CARM Client Portal (CCP) for eligibility to import into Canada. By October 2023, all importers must have registered and accessed their CCP account.

As an importer to Canada, CARM will help you streamline your import processes and assist importers in ensuring compliance with Canada’s import rules and regulations. CARM will also enable you to track your forms, make payments, and reconcile your trade reports in a more standardized way.