Servicing Our Customers
for Over 40 Years
A privately owned company headquartered in Toronto HOC maintains a network of branch offices throughout Canada. HOC is represented in over 450 locations spanning 196 countries, included coast-to- coast coverage in both Canada and the United States.
No matter what you are shipping, we will assist you in developing and implementing compliant, efficient and cost effective logistics and customs clearance solutions. We pride ourselves on providing constantly high levels of customer satisfaction by ensuring quality outcomes are achieved for our valued clients.
Why Choose Us?
Here at HOC Global Solutions much of our client base is made up of long term relationships with businesses that have trusted us to take care of their customs brokerage and freight forwarding needs for many years. Here are a few reasons why we maintain such a high client retention rate and receive so many referrals.
Small businesses choose HOC Global Solutions because…
ADVICE
We are here to support your small business with advice and solutions suited to your individual requirements. Be it in regards to transportation of freight or Canada and US customs, our friendly, knowledgeable personnel will make sure all of your questions are answered.
EXPERIENCE & EXPERTISE
With over 40 years in the logistics industry you know you are getting the best advice and quality of service available.
VALUE
With a multitude of value added services and economic pricing we work with your business to ensure satisfaction and success in streamlining the logistics process
QUICK RESPONSE
Need a quotation quickly? Have a question that needs answering? Our experienced and supportive personnel are just a phone call away!
SINGLE POINT OF CONTACT
With HOC Global Solutions, whenever you are in need of assistance you can feel assured that you will be appointed your own dedicated service representative. No more speaking with people unfamiliar with your account.
Large businesses choose HOC Global Solutions because…
ACCOUNT MANAGER
If you are a larger company with a large volume of shipments we will assign a dedicated service team to work in unison with your staff and vendors. You can feel secure that your HOC team force will have qualifications that lend themselves especially well to your industry.
TECHNOLOGY
Supported by leading edge supply chain management software we are able to supply clients with real-time online tracking, P.O management, inventory control, shipment visibility and electronic shipment filing with federal customs agencies in both Canada and the United States
PERSONAL TRAINING IN SPECIALIST COMPLIANCE
We serve a multitude of industries and take care that our staff are continually mandated to maintain the most current education programs available.
CLIENT PERSONNEL INSTRUCTION
We don’t just continuously train our staff we will train yours too. HOC Global Solutions can provide training in HS classification, NAFTA origin & certification; AMPS & compliance, documentation best practices, new customs border initiatives and Import/Export freight best practices. These courses will be tailored to suit the needs of your audience and can range from introductory to more advanced, in-depth programs.
REPORTS
HOC will supply computer software solutions customized for our client’s specific requirements and capable of a multitude of essential reports including performance metrics, Accounting, PO management and Live Shipment Tracking.
Here at HOC Global Solutions we pride ourselves on being at the forefront of industry and government legislation in both Canada and the USA. With a department dedicated to the continuous advancement and upgrade of knowledge, HOC Global Solutions is continually working to maintain your anti-corruption due diligence measures and advanced education.